Privacy Policy

Last updated: February 23, 2026

1. Information We Collect

We collect the following information when you use Trading Terminal:

  • Account information: email address, name (optional), and hashed password
  • Usage data: messages sent, tools invoked, and conversation metadata
  • Billing data: managed by Stripe — we do not store credit card numbers
  • Device data: IP address, browser type, and operating system (for security and analytics)

2. How We Use Your Information

  • To provide and maintain the Service
  • To process your subscription and billing
  • To enforce usage limits and prevent abuse
  • To improve the Service through aggregated, anonymized analytics
  • To communicate service updates and changes

3. What We Do NOT Do

  • We do not sell your personal data to third parties
  • We do not share your conversation content with other users
  • We do not use your queries to train AI models
  • We do not serve targeted advertising

4. Data Storage and Security

Your data is stored on secure cloud infrastructure (Google Cloud Platform). We use encryption in transit (TLS) and at rest. Passwords are hashed with bcrypt and never stored in plaintext.

While we implement industry-standard security measures, no system is 100% secure. You are responsible for keeping your account credentials confidential.

5. Third-Party Services

We use the following third-party services:

  • Stripe — payment processing (Stripe Privacy Policy)
  • Google Cloud Platform — infrastructure and hosting
  • Anthropic / OpenAI — AI model providers for chat responses
  • Finnhub, SEC EDGAR, FRED — market data providers

6. Data Retention

Conversation history is retained while your account is active. You may request deletion of your account and associated data at any time by contacting us. Upon account deletion, your data will be removed within 30 days.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for data processing

To exercise these rights, contact us at privacy@tradingterminal.app.

8. Cookies

We use essential cookies and local storage for authentication tokens and session management. We do not use tracking cookies or third-party advertising cookies.

9. Children

The Service is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service. Your continued use after changes constitutes acceptance.

11. Contact

For privacy-related questions, contact us at privacy@tradingterminal.app.